Welcome to https://noahshospitals.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Noah’s Animal Hospitals (collectively, “Services”) (“Authorized Customers”).

Personally Identifiable Information

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is Collected?

We may collect basic user profile information from all of our Visitors. Additionally, we collect the following information from our Authorized Customers:

• Name
• Email address
• Phone number
• Address
• Social media profile information

What Organizations Are Collecting the Information?

In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks) may collect information from our Visitors and Authorized Customers. These vendors provide services such as credit, insurance, and escrow. While we do not control how these third parties use such information, we request them to disclose their practices. Some third parties may act solely as intermediaries and do not store, retain, or use the information provided to them.

How Does the Site Use Personally Identifiable Information?

We use Personally Identifiable Information to:

• Customize the Site for our users
• Make appropriate service offerings
• Fulfill buying and selling requests
• Email users about research, purchase opportunities, and information related to the Site’s subject matter
• Respond to inquiries or provide requested information

With Whom May the Information Be Shared?

We may share Personally Identifiable Information about Authorized Customers with other Authorized Customers who wish to evaluate potential transactions. Aggregated demographic information about our Visitors and Authorized Customers may also be shared with affiliated agencies and third-party vendors. Visitors and Authorized Customers can opt out of receiving information or being contacted by us or our affiliated agencies.

How is Personally Identifiable Information Stored?

Personally Identifiable Information collected by Noah’s Animal Hospitals is securely stored and is accessible only to employees or third parties with a legitimate need for access. Sensitive information, such as credit card numbers, is encrypted to protect data transmitted over the Internet. While we take commercially reasonable measures to ensure security, no method of electronic storage or communication is entirely secure.

Visitor Choices Regarding Data Collection and Use

Visitors and Authorized Customers can opt out of receiving unsolicited communications by:

• Responding to emails as instructed
• Contacting us directly

Cookies

Cookies are used to collect information about user preferences and enhance the browsing experience. Visitors who do not wish to have cookies stored on their computers can set their browsers to refuse cookies. However, certain features of the Site may not function properly without cookies.

Cookies Used by Our Service Providers

Our service providers may use cookies, which could be stored on your computer when you visit our website. For more details, visit our cookies information page.

How Does Noah’s Animal Hospitals Use Login Information?

We use login information (such as IP addresses, ISPs, browser types, and access times) to analyze trends, administer the Site, track user movements, and gather demographic information.

Partnerships and Third-Party Access to Information

We may partner with third-party vendors who have access to Personally Identifiable Information on a need-to-know basis for evaluating service eligibility. Our privacy policy does not cover their use of such information.

Data Security

Our employees follow strict security practices to protect user data. Sensitive data is encrypted, and access is limited to qualified personnel. While we strive to secure all information, we cannot guarantee absolute protection against unauthorized access.

Correcting Inaccuracies

Visitors and Authorized Customers can update or correct their Personally Identifiable Information by contacting us via email.

Deleting or Deactivating Information

We provide a mechanism to delete or deactivate Personally Identifiable Information upon request. Residual information may remain in backups or records, but it will not be used or disclosed moving forward.

User Rights

Under data protection laws, users have the right to:

• Access their data
• Request corrections
• Request deletion
• Restrict data processing
• Object to data processing
• Request data portability
• Withdraw consent
• File a complaint with a supervisory authority

Children’s Privacy

We do not knowingly collect information from children under the age of 18. If we become aware of such data collection, we will delete the information promptly. Parents or guardians can contact us for assistance.

Compliance with Laws

We may disclose Personally Identifiable Information to comply with legal requirements, such as court orders or subpoenas, or to protect the safety of our users.

Changes to the Privacy Policy

We will notify users of significant changes to our Privacy Policy by posting updates on the Site. Users concerned about potential disclosure of previously shared information can contact us to opt out.

Links to Other Websites

The Site contains links to external websites. We encourage users to review the privacy policies of these websites, as we are not responsible for their practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: clientservices@noahshospitals.com.